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Getting Buy-In
Module 1: Course Overview and Introduction
Course Overview (3:05)
Compliance vs. Buy-in (4:09)
Module 2: Curiosity and Influence
Start with Understanding (9:04)
Shifting from Persuasion to Openness (4:54)
Module 3: Listening
Re-learning How to Listen (6:00)
Listening for Others' Interests (2:51)
Module 4: Ladder of Inference
Managing Our Assumptions (8:00)
Module 5: Bringing it Back to the Subject at Hand
Understanding What is Happening (2:51)
Skill Drill on How to Respond (3:53)
Module 6: Change Management
Understanding the Change Curve (3:03)
Dealing with Competing Priorities (3:43)
Managing Inertia and Seeing the System (5:21)
Shifting from Persuasion to Openness
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